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I’ve heard glowing reviews about the Cobalt Flux dance pad for a couple months now.
I’m sure it’s a great pad, IF YOU CAN GET ONE.
I ordered on the 26th of June. I expected 4 weeks for delivery due to various reports.
Well, things started not looking right. So I called. “oh, we are having problems getting our control boxes in, but it should ship out last week of July”
Last week of July wanders by
I call first week of august. Ivory says “we are still waiting for the control boxes.” says the control boxes would be in on the 9th, and that my pad would ship on the 9th or the 10th.

August 9th rolls around. I call, being suspicious already. Ivory says “we got the control boxes in today, your pad will ship tomorrow or Monday”
Notice, the “ship on the 9th” vanished completely, and suddenly the 10th is in question

So, today, 2pm my time, I call and ask if there is a tracking number for it. Ivory says “I’m putting that together for you right now” and “yes, it should go out with our pickup today between 4 and 4:30″.

The tracking number she gave me is either bogus, or the product never got shipped. Either way, the dance pad, FOR THE THIRD TIME, has not been shipped out at the time she stated it would.
So, as of 5:30pm Mountain time (the time zone that CF is located in), I sent them an e-mail stating that they are to cancel the order, and that any charges made to my credit card would result in a chargeback. My card bank has been notified to expect the charges (I had asked them to block the charge but they can’t, oddly). I also told them that if they shipped the pad anyway, that I would refuse shipment, and that it would be their responsibility to get it back.

Their product may be stellar, but beyond that, they are clearly of the belief that if you lie to the customer enough, they will stop bothering you.